Clear-Com Agent-IC

by Clear-Com, an HME Company.


Productivity

free



Agent-IC for Android


Clear-Com’s Agent-IC mobile app is designed for use with Clear-Com’s intercom systems such as the Eclipse HX Matrix Intercom, Encore Analog Partyline Intercom, and HelixNet Digital Network Partyline System. The virtual intercom control panel operates on a broad range of Android smart devices and connects from anywhere in the world over 3G, 4G and Wi-Fi/IP networks.Agent-IC delivers the same user experience as traditional intercom key panels. Even on the mobile device, the app is fully featured with Point-to-Point calling, Point-to-Multipoint group calling, Partyline, IFB communications with logic triggering, PTT (Push-to-talk), local cross-point audio level control, and notifications. All communication is encrypted to AES.Agent-IC for Android also includes a companion app for Android-based wearable smartwatches to remote access basic intercom functions such as make or reply to calls and receive call notifications.AGENT-IC HOSTED BY ECLIPSE HXAgent-IC needs the Eclipse HX matrix intercom with virtual panel licenses enabled for operation. Accessing the app requires proper authorization and system pre-configuration from the organization’s system administrator using EHX. Once authentication is complete, authorized users can connect to their host Eclipse HX on Android Phone or Tablet as long as they are connected over any 3G, 4G and Wi-Fi/IP network.Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within EHX and authentication will begin. A unique and secure connection will be established between the device and the host Eclipse HX intercom system. Once verified, the user is ready to communicate with any traditional, IP and Agent-IC users on the host Eclipse HX network.AGENT-IC HOSTED BY LQ IP INTERFACESAlternatively, Agent-IC can directly connect to LQ IP interface devices in order to link to any one of Clear-Com’s partyline systems. By doing so, Partyline users can speak directly to a remote contributor user on Agent-IC. Accessing the app requires proper authorization and system pre-configuration via the LQ Core Configuration Manager (CCM). Once authentication is complete, authorized users can connect to their host Partyline system on an Android Phone or Tablet as long as they are connected over any 3G, 4G and Wi-Fi/IP network.Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within CCM and authentication will begin. A unique and secure connection will be established between the device and the host Partyline intercom system. Once verified, the user is ready to communicate with any traditional intercom user on the Clear-Com network.Support for Dark modeImprove Tablet detection and Add scrolling feature for small tabletsMultiple issues related to UI and stability are also included

Read trusted reviews from application customers

Audio comes through ear speaker as if it's a phone call, not speakerphone speaker Can't change output device. All other apps play through speaker.

Nathan Altimari

Not able to download

Norman Law

Android can't take app for long. Crashes constantly after a while.

David N.

Keeps crashing

B Patlen

Excellent app that sounds far clearer and offers better PTT options than direct PSTN dial into our LQ's. The only thing that would make it better is the option to create and edit more profiles on the app. We have four LQ Agent-IC licenses but can only program 2 into the app at any given time.

Dwayne Chrona

Literally saves me miles of walking and troubleshooting

Brandon Hortman

Continuously shuts down, requiring restart each time. Highly annoying.

Michael Boone

Great app. Would love option to map keys in the app to hardware keys on our Andriod devices.

Harpa Tónlistar- & Ráðstefnuhús

Works well, but would love the option to delete profiles and rename profiles. The Android version does not let you rename profiles. Please fix!

A Google user

Smooth operation. Very little latency.

William Elliott